Way Finders is undergoing a major upgrade to our Client Management System * November 29th to Dec 3rd 2024*.

Please be aware of the following times of service disruption while we get this set up and installed:

  • Friday the 29th November: we will closed.
  • Monday Dec 2nd morning: we will be closed.
  • Monday Dec 2nd afternoon and Tuesday Dec 3rd: we will be operational, but may have reduced capacity to respond to queries on these days.
  • By Wednesday 4th Dec we should be up and running as usual, but we might have a little bit of backlog to attend to.

Thank you for your patience during this time and also during the time following this, as our team get used to using a new system.

Struggling to find your way
with your ACC claim or query?

You have come to the right place.

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We believe everyone deserves clarity, confidence, and fairness in navigating complex systems like ACC, so they can feel informed and supported throughout their journey.

We provide free, independent advice so that you can understand what is happening with your claim and your ACC entitlements or any other query relating to ACC.

We will equip you and lead you and be your personal guide on your ACC journey. No question is too big or too small.

We help with things such as

Answering your ACC claim questions

Helping you understand how ACC works

Advising you how ACC could support you

Preparing you for an ACC review

And more!

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