Way Finders is undergoing a major upgrade to our Client Management System * November 29th to Dec 3rd 2024*.

Please be aware of the following times of service disruption while we get this set up and installed:

  • Friday the 29th November: we will closed.
  • Monday Dec 2nd morning: we will be closed.
  • Monday Dec 2nd afternoon and Tuesday Dec 3rd: we will be operational, but may have reduced capacity to respond to queries on these days.
  • By Wednesday 4th Dec we should be up and running as usual, but we might have a little bit of backlog to attend to.

Thank you for your patience during this time and also during the time following this, as our team get used to using a new system.

Contact Way Finders using the form below or call 0800 273 030

If we are busy helping others, your call may go to an answerphone. We clear this answerphone numerous times a day. Please leave us a message and be assured we will aim to get back to you within 48 hours of receiving your message.

Remember, we are an independent organisation, separate from ACC. Any information you leave on this form will not affect your ACC claim in any negative way. It would be helpful if you included your name, phone number and email address on this form so that we can contact you and discuss things with you (either phone or email is required if you need help with your ACC query).

Messages are limited to 2500 characters.

Messages are limited to 2500 characters.

Messages are limited to 2500 characters.

Messages are limited to 2500 characters.

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Like speaking to someone who actually cared

"Kia ora, the help Way Finders gave us as a whaanau for our girl was vital. They got, after 2 emails what we had been asking for for 7 years. They always communicated well and clearly with us in a way we understood and for once it was like speaking to someone who actually cared and wanted to help! Thank you Way Finders! We honestly would still be at a standstill with a burnt out whaanau if not for your help!”

An opportunity to have a chance to be a part of the community and live again

"[Navigator] was great, she understood my situation clearly, explained the process and what we needed to do to achieve the great outcome. Without Way Finders, I would still be languishing rather than having the opportunity to have a chance to be a part of the community and live again. Thank you so much, I will be eternally grateful for [your] help achieving an important goal in my rehabilitation.”