Important notice: please note that our team will be attending an organisation-wide two-day training event on Wednesday 25th September and Thursday 26th September. During this time, we will be unavailable to respond to your queries. However, please leave us a message on the answerphone or send us an email using this form and we will get back to you as soon as we are able to, from Friday September 27th onwards. Thank you for your patience during this time.

Business Owners

You have come to the right place.

As a business owner, you’ve already got a lot on your plate—growing your business, looking after your team, and ensuring you're compliant with various rules and regulations.

When it comes to ACC, it can often feel like a complicated maze. It’s not just about paying levies; it’s about understanding what you’re paying for, that the information ACC holds is accurate, making sure you’re covered correctly, and ensuring your team is taken care of if something happens. The reality is many business owners don’t realise how much they’re missing out on or paying more than they need to.

“I just pay my levies and that’s that.”

This is a common sentiment we hear from business owners. In fact, many business owners admit that although they’ve been in business for a long time, they have never logged into the MyACC for Business platform, and are actually unaware of it.

A person with a hand brace pointing to a clipboard of papers that another person is holding up

When business owners were asked why they hadn’t engaged with their levies more actively, their responses were all too relatable:

“I have too much else on my plate to even begin to understand ACC.”

“I’m focused on keeping the business running; this didn’t seem important.”

“There are so many other compliance requirements that take priority.”

“I thought my accountant had it covered.”

“Things have been fine in the past, so why bother?”

While these reasons are understandable, the reality is that you could be overpaying by thousands.

ACC doesn’t always offer a straightforward path for addressing concerns, and conflicting information on their website can leave business owners feeling frustrated. Often, the only option appears to be lodging a formal review for what could be a simple administrative error.

But there’s good news! You can always reach out to us with general queries about your levy invoice. Plus, signing up for the MyACC for Business Portal allows you to see exactly how your levies are calculated and whether they’re based on the most up-to-date information.
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Read more here from our navigators about Practical Tips for Business Owners.

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